Friday, January 29, 2016

The New AdWords App for Apple iOS: 5 Things You Need to Know Right Now

Last March, Google released an AdWords App for Android. I’ve actually never used it before, as I only use an iPhone. At the time, I lamented that the issue with an Android AdWords app was that search marketers overwhelmingly used iOS:

 AdWords app for iOS search marketers overwhelmingly use iOS

Yesterday, to my surprise, @adwords responded to my near year-old tweet letting me know that a new app is available for iOS!

AdWords app iOS 

I was mucking around with this thing in my Uber on the way home yesterday and back to work this morning (doing AdWords campaign management in a taxi I hailed from an app – wow!), and wanted to share my first impressions here.

AdWords App for iOS: Not Just a Reporting Tool

The new iOS AdWords app lets you make changes to keyword bids, as well as enable/disable AdWords objects like campaigns, ads, and ad groups. You can also act on various recommended actions (more on that in just a second).

AdWords app iOS mobile editing functions 

Currently, you can’t do any other kinds of edits. For example, you’ll need to log into the web app or use AdWords Editor to create new text ads or campaigns or add keywords manually. This isn’t terribly surprising, nor is it that big a deal – you probably wouldn’t want to write new text ads or create new campaigns on your iPhone anyway, but it’s something that Google may add in the future.

AdWords App for iOS: A Beautiful Reporting Tool

Visually, the AdWords app for iOS is beautiful. It features neat, clean dashboards that allow you to see overviews of your campaigns at a glance (and comfortably, even on a smaller screen). The app also features functionality you’d expect, such as customizable date ranges. You can also customize all of the columns in the app, allowing you to create individualized workflows that align with your campaigns and the data that’s most important to you.

AdWords app iOS reporting dashboard

 

AdWords App for iOS: Helpful Notifications

Sometimes you just want to check to see if there are any issues with an account. This can be a pain on desktop, but with the AdWords app for iOS, it’s a breeze, and one of the greatest strengths of the app overall.

 AdWords app iOS mobile notifications

I’m a firm believer in the Pareto principle – the concept that 80% of the results often come from just 20% of the work – especially when it comes to AdWords. This is where the AdWords app for iOS really shines.

Most of the time, AdWords campaign management focuses on smaller adjustments and minor tweaks. It’s precisely these kind of changes that the AdWords app for iOS lets you handle on the go. The recommendations and alerts functionality is perfect for identifying these required adjustments, and the app lets you make these changes quickly and responsively.

Of course, there will always be times when more serious campaign overhauls are necessary. In these situations, it’ll be best to stick with AdWords on desktop. That said, Google realizes this, and the AdWords for iOS app doesn’t try to replace AdWords for desktop. Rather, it serves as a complementary tool that lets you manage your campaigns in a way that makes sense on the device you happen to be using.

Think of AdWords for iOS as a way to handle the small stuff quickly, and an alert system that lets you know which areas of your account to work on when you get back to your desk. To me, this workflow makes a ton of sense and aligns closely with my approach to AdWords campaign management in general.

The Opportunities (Recommended Actions) Tab in AdWords for iOS

Currently, there are two types of AdWords opportunities (recommendations) supported. Surprise, surprise – they both involve raising keyword bids.

AdWords app iOS bid adjustment options screenshot

Sometimes, these actions not only make sense, but genuinely are the right course of action. However, it’s no accident that the two recommended actions provided by the AdWords app for iOS will both result in you spending more money on AdWords.

As I mentioned earlier, we’ll probably see additional functionality added to the app further down the road, but for now, this is what we have to work with.

AdWords for iOS: Blazing Fast, Slick UX

I’m blown away at how fast this thing goes. To really kick the app’s tires, I tried loading some of my largest accounts, and to my genuine surprise, it was much faster than the full-featured web version. I could easily traverse the various campaigns and ad groups using a pretty easy-to-use interface – much easier than the Facebook Ads app, where I often find myself getting lost on mobile.

New AdWords App for iOS: Summary / TLDR:

I’m super impressed by this new AdWords app for iOS. Over the last six months, I’ve increasingly been checking my social ad campaigns using Facebook Ads and Twitter Ads in their respective apps, and I have no doubt this new AdWords app will help me manage AdWords campaigns on the go. It definitely won’t replace AdWords for desktop – but it’s not supposed to.

Download the new app from the Apple App store and try it out today!

Find out how you’re REALLY doing in AdWords!

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Our Best Social Tips Ever & 9 More Top Posts from January

This time last year, the Greater Boston metro area was buried under roughly three feet of snow. Transport ground to a halt, power outages were widespread, and the Empire’s menacing AT-AT walkers terrorized the fleeing rebels as they abandoned their underground bases*.

This year, we barely got a dusting – unlike much of the South, which, by all accounts, is ill-equipped to handle this kind of weather.

 Raleigh NC snow chaos car on fire

What 4” of snow looks like in Raleigh, NC

Of course, there’s more to the month of January than the weather (unless you’re British, in which case talking about the weather is more important than just about anything else). We started 2016 with a bang, with new AdWords feature announcements, more Facebook marketing content than you can shake a proverbial stick at, and a lot more. Check out the most popular posts from the WordStream blog from January, and catch up with the news, tips, and strategies you may have missed.

*This didn’t actually happen, I just wanted an excuse to mention Star Wars again.

1. Our Best Social Media Marketing Tips… Ever!

I’m honored that my post on our best social media marketing tips ever was the most popular post of the month. Far from a lazy round-up of links (ahem), this post goes into detail about why these tips, tricks, and strategies are the best we have to offer and how you can apply them to your own campaigns. Whether you’re just getting started with paid social or you’re a seasoned vet, you’ll find plenty here to increase the ROI of your social media advertising campaigns.

2. 25 Digital Marketing News Sources You NEED to Be Reading

It’s hard to believe it’s been two and a half years since we all bitterly lamented the demise of Google Reader, but that doesn’t mean that RSS itself suffered a similar fate. Marketers probably have more subscriptions in their RSS feeds than many other professionals, but what’s in yours? In our second-most popular post of the month, I highlight 25 digital marketing news sources you need to be reading.

3. 3 Easy Wins for PPC in 2016

Winning is awesome. Winning effortlessly is even more awesome – and that’s precisely what Erin shows you how to do with your PPC accounts in our third-most popular post of the month. Find out how these three easy strategies will result in significant gains in ROI across your campaigns and start the year off right.

4. New in AdWords: Adding Search Queries as Keywords Just Got Easier

Whenever AdWords introduces a new feature, it’s typically a big deal and this was no exception. In this post, Helen explains everything you need to know about this new feature, and why it’s going to make your life as a PPC marketer a whole lot easier.

5. 21 Amazing Facebook Facts You Didn’t Know

Did you know that legendary actor Al Pacino (of Serpico and Scarface fame) was the first “face” on Facebook? I’ll confess, neither did I. In our fifth-most popular post of January, I look at this and 24 other facts you (probably) didn’t know about the world’s most popular social media site.

6. How to Write the Perfect LinkedIn Connection Request

I was going to say that sending LinkedIn connection requests is a lot like dating, but then I realized that this is completely untrue and way off base. Instead, I’ll just say that if you’re hoping to expand your online network and forge new (professional) relationships to further your career, this post by Larry shows you exactly how to write the perfect LinkedIn connection request.

7. Does Facebook Advertising Work?

“Does Facebook advertising work?” is one of the most common questions newcomers to paid social have, and it’s a reasonable question to ask. Fortunately, there’s overwhelming evidence that proves that yes, Facebook advertising does work, and does so incredibly well. In this comprehensive guide, I walk you through the many reasons why Facebook advertising works so effectively, as well as why Facebook ads are so powerful. Grab a coffee and settle in.

8. Customer Retention for Agencies: 6 Tips on Keeping Clients for the Long Haul

To many businesses, client churn is the enemy. For PPC agencies, it’s more like a dastardly, mustache-twirling arch-nemesis with a secret base at the bottom of a volcano. Although finding new clients is tough, keeping them can be even harder, which is why Erin’s guide on customer retention for agencies struck such a chord with WordStream readers in January. If you run or work for a PPC agency, you need to read this post – you’ll thank us later.

9. 5 Tips for Dominating Your E-Commerce Keyword Research

Ecommerce retail can be a tough market, but with a little savvy and some insider tips, it doesn’t have to be. In this post, Erin outlines five strategies you can use to dominate your ecommerce keyword research. I’m not entirely sure what the header image of an aging businessman pointing a banana menacingly at the photographer has to do with ecommerce keyword research, but if you figure it out, please do let me know.

10. My Top 12 Can’t-Miss Digital Marketing Conferences

Being the glamorous, jet-setting international man of mystery he is, WordStream’s Larry Kim knows more than a thing or two about digital marketing conferences. Of course, some are better than others (and not purely based on the quality and/or exclusivity of the after-parties). In our final post of this month’s round-up, Larry explains why these 12 conferences should definitely be on your calendar this year. 

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Five of the most interesting SEM news stories of the week

Welcome to our weekly round-up of all the latest news and research from around the world of search marketing and beyond.

This week: Facebook super-takes over the whole digital world, Instagram gets crazy-prolific with its ads and we reveal the internet’s most used phrase. Shockingly it’s not adding “crazy” or “super” to the beginning of verbs and adjectives.

Facebook reveals Q4 and and full year 2015 results

Facebook basically crushed it in 2015. Facebook native videos are beginning to rival YouTube, with 8 million videos being watched each day. Facebook ended the year with 50 million small business pages (5 million of which were created in Q4) in its network and it’s daily active users topped 1.04 billion.

Here are the highlights:

  • Mobile advertising revenue represented approximately 80% of advertising revenue for Q4 2015, up from 69% of advertising revenue in Q4 2014.
  • Revenue for the full year 2015 was $17.93 billion, an increase of 44% year-over-year.
  • Daily active users (DAUs) were 1.04 billion on average for December 2015, an increase of 17% year-over-year.
  • Mobile DAUs were 934 million on average for December 2015, an increase of 25% year-over-year.
  • Monthly active users (MAUs) were 1.59 billion as of December 31, 2015, an increase of 14% year-over-year.
  • Mobile MAUs were 1.44 billion as of December 31, 2015, an increase of 21% year-over-year.

Gmail’s Inbox now has improved search results

Google’s email app Inbox can now serve faster results from emails buried deep in your conversations. For example, when you’re searching for a frequent flyer number or shipping status, Inbox will show it at the top of search results so you don’t have to dig through individual emails to find it.

*drum roll* Introducing our first ever in-article gif…

gmail inbox

Underneath these quick answers you’ll now see a ‘top results’ section that orders emails by relevance, then below you’ll find all the email results, ordered by date.

Although Google is confident enough to suggest “you won’t have to look there often.” A bold statement.

Instagram increases the number of ads it shows

Brand Networks has revealed the reason why you’re seeing more ads in your Instagram feed than ever before. It’s because there’s more of them. Yep.

Brand Network saw 50 million ad impressions on Instagram in August, which then doubled 100 million ad impressions September, and then grew to a massive 670 million ad impressions in December.

On_The_Rise_Infographic

Increasing demand caused a surge in pricing for the Instagram’s Ads API Partner Program. Video advertising is also rising to prominence quickly. According to Brand Networks, “Over the past six months, we’ve learned that users are willing to increase their time spent interacting with a brand when shown a short video clip.”

“Thank you” is the most popular phrase used online in the UK

New research from Feefo highlights that Britiah people are so terribly, terribly polite.

In the UK, 87% of people reviewing online are twice as likely to give praise than when face-to-face and “thank you” is the most popular phrase used online even when complaining, by 58% of us (oh no! I gave away my nationality!)

Feefo also revealed the UK’s biggest gripes when it comes to complaining about damaged goods:

A damaged order (74%)
An incorrect product delivery (68%)
Cold food in a restaurant (66%)
No arrival of delivery (61%)
Rude service from staff (59%)

Facebook introduces new Audience Optimization Targeting

As Contentive’s Head of Search and axe-wielding god of heavy metal Matt Owen wrote here on SEW earlier in the week, “Over the past few years, declining organic reach has become a major issue for publishers using Facebook, [but] it’s good to see the platform launching tools that are specifically designed to combat this.”

Check out Matt’s detailed guide how to use it by clicking on the link above.

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10 reasons why you should definitely come to Connect

Please excuse the rather self-serving article, but we are running a new search event called Connect on 4th & 5th February that we’re very proud of and we think you should come.

We’re aware that you have a choice of many different digital marketing events throughout the year, and you may be wondering what makes ours so special… well. I’ll tell you…

1) It’s in Miami. Look at at Miami, doesn’t it look nice. And it’s almost definitely much warmer than where you are right now…

Courtesy of @iamNigelMorrisImage courtesy of iamNigelMorris

2) More specifically, Connect is taking place at the Ritz-Carlton. Look at the Ritz-Carlton, doesn’t it look nice? And it’s almost definitely much swankier than where you are right now…

ritz carlton

3) Our focus this year is all about putting the user first. Arguably the most important thing you need to be doing as a marketer in 2016. Connect’s two-track educational agenda has been designed to lead the discussion in the very latest technology, strategy and thinking across paid & organic search, in order to acquire and delight customers.

4) There’ll be 500+ of your peers attending. Everyone from SEO specialists, digital marketers, webmasters, developers, business leaders and industry professionals, all of whom you can network with until you’re told to leave the building because the Ritz-Carlton carpets can’t withstand another spilled Pina Colada.

5) It’s difficult to know where to begin with our excellent line-up of speakers. It’s a who’s who of industry leaders and innovators, from brands as diverse as LEGO, Macy’s, MTV, Office Depot, OpenTable and Forrester.

Speakers Connect by Search Engine Watch

Speakers at connect sew

6) I was going to then name all 40+ speakers and call them reasons 8 – 48 but that would be cheating, and you should expect better from us than that.

7) The first ‘must see’ on your speaker list is Avinash Kaushik, Author of Web Analytics 2.0 and Digital Marketing Evangelist at Google.

avinash kaushik

Avinash will be presenting his highly acclaimed See, Think, Do, Care: Driving Innovation from Customer Intent framework during his keynote session on day two, Avinash will be looking beyond search to analyze how ‘Content + Marketing + Measurement’ can transform your campaigns.

8) It’s SEW’s 20th birthday! You should come help us celebrate. We promise not to get all maudlin like we did at our last birthday party.

9) Among many other networking opportunities, we’re most excited about our Thursday night beach party sponsored by Bing. This will take place on the Ocean Front Lawn and through a private entrance to the beach from 6pm – 8pm. Bring as many inflatables as you managed to fit in your travel bag.

Networking Events Connect

10) I’ll be there (yeah, whoop right?) I’ll be giving the introductory remarks and general house-keeping. In fact I could probably save us all some time and cover a few things here… “Hi, welcome to Connect, the fire-exits are towards the back of the room, use the hashtag #connectsew, please don’t forget to top-up your suncream, hecklers will be ejected, thanks for coming!” Nailed it.

Convinced? Great! You can register here.

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Targeted Link Building in 2016 – Whiteboard Friday

Posted by randfish

SEO has much of its roots in the practice of targeted link building. And while it’s no longer the only core component involved, it’s still a hugely valuable factor when it comes to rank boosting. In this week’s Whiteboard Friday, Rand goes over why targeted link building is still relevant today and how to develop a process you can strategically follow to success.

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Howdy, Moz fans, and welcome to another edition of Whiteboard Friday. This week we’re going to chat about four questions that kind of all go together around targeted link building.

Targeted link building is the practice of reaching out and trying to individually bring links to specific URLs or specific domains — usually individual pages, though — and trying to use those links to boost the rankings of those pages in search engine results. And look, for a long time, this was the core of SEO. This was how SEO was done. It was almost the start and the end.

Obviously, a lot of other practices have come into play in the industry, and I think there’s even been some skepticism from folks about whether targeted link building is still a valid practice. I think we can start with that question and then get on to some of these others.

When does it make sense?

In my opinion, targeted link building does make sense when you fulfill certain conditions. We know from our experimentation, from correlation data, from Google’s own statements, from lots of industry data that links still move the needle when it comes to rankings. If you have a page that’s ranking number 4, you point a bunch of new links to it from important pages and sites around the web, particularly if they contain the anchor text that you’re trying to rank for, and you will move up in the rankings.

It makes sense to do this if your page is already ranking somewhere in the, say, top 10 to 20, maybe even 30 results and/or if the page has measurable high impact on business metrics. That could be sales. It could be leads. It could be conversions. Even if it’s indirect, if you can observe both those things happening, it’s probably worthwhile.

It’s also okay if you say, “Hey, we’re not yet ranking in the top 20, but our paid search page is ranking on page 1. We know that we have high conversions here. We want to move from page 3, page 4 up to page 1, and then hopefully up into the top two, top three results. Then it is worth this targeted link building effort, because when you build up that visibility, when you grow those rankings, you can be assured that you are going to gain more visits, more traffic that will convert and send you these key business metrics and push those things up. So I do think targeted link building still makes sense when those conditions are fulfilled.

Is this form of link building worthwhile?

Is this something that can actually do the job it’s supposed to do? And the answer, yeah. Look, if rank boosting is your goal, links are one of the ways where if you already have a page that’s performing well from a conversion standpoint — from a user experience standpoint, pages per visit, your browse rate, things like time onsite, if you’re not seeing high bounce rate, if you have got a page that’s clearly accessible and well targeted and well optimized on the page itself — then links are going to be the most powerful, if not one of the most powerful, elements to moving your rankings. But you’ve got to have a scalable, repeatable process to build links.

You need the same thing that we look for broadly in our marketing practices, which is that flywheel. Yes, it’s going to be hard to get things started. But once we do, we can find a process that works for us again and again. Each successive link that we get and each successive page whose rankings we’re trying to move gets easier and easier because we’ve been there before, we’ve done it, we know what works and what doesn’t work, and we know the ins and outs of the practice. That’s what we’re searching for.

When it comes to finding that flywheel, there are sort of tactics that fit into three categories that still do work. I’m not going to get into the individual specific tactics themselves, but they fall into these three buckets. What we’ve found is that for each individual niche, for each industry, for each different website and for each link builder, each SEO, each one of you out there, there’s a process or combination of processes that works best. So I’m going to dictate to you which tactics works best, but you’ll generally find them in these three buckets

Buckets:

One: one-to-one outreach. This is you going out and sending usually an e-mail, but it could be a DM or a tweet, an at reply tweet. It could be a phone call. It could be — I literally got one of these today — a letter in the mail addressed to me, hand-addressed to me from someone who’d created a piece of content and wanted to know if I would be willing to cover it. It wasn’t exactly up my alley, so I’m not going to. But I thought that was an interesting form of one-to-one outreach.

It could be broadcast. Broadcast is things like social sharing, where we’re broadcasting out a message like, “Hey, we’ve produced this. It’s finally live. We launched it. Come check it out.” That could go through bulk e-mail. It could go through an e-mail subscription. It could go through a newsletter. It could go through press. It could go through a blog.

Then there’s paid amplification. That’s things like social ads, native ads, retargeting, display, all of these different formats. Typically, what you’re going to find is that one-to-one outreach is most effective when you can build up those relationships and when you have something that is highly targeted at a single site, single individual, single brand, single person.

Broadcast works well if, in your niche, certain types of content or tools or data gets regular coverage and you already reach that audience through one of your broadcast mediums.

Paid amplification tends to work best when you have an audience that you know is likely to pick those things up and potentially link to them, but you don’t already reach them through organic channels, or you need another shot at reaching them from organic and paid, both.

Building a good process for link acquisition

Let’s end here with the process for link acquisition. I think this is kind of the most important element here because it helps us get to that flywheel. When I’ve seen successful link builders do their work, they almost all have a process that looks something like this. It doesn’t have to be exactly this, but it almost always falls into this format. There’s a good tool I can talk about for this too.

But the idea being the first step is opportunity discovery, where we figure out where the link opportunities that we have are. Step 2 is building an acquisition spreadsheet of some kind so that we can prioritize which links we’re going to chase after and what tactics we’re going to use. Step 3 is the execution, learn, and iterate process that we always find with any sort of flywheel or experimentation.

Step 1: Reach out to relevant communities

We might find that it turns out for the links that we’re trying to get relevant communities are a great way to acquire those links. We reach out via forums or Slack chat rooms, or it could be something like a private chat, or it could be IRC. It could be a whole bunch of different things. It could be blog comments.

Maybe we’ve found that competitive links are a good way for us to discover some opportunities. Certainly, for most everyone, competitive links should be on your radar, where you go and you look and you say, “Hey, who’s linking to my competition? Who’s linking to the other people who are ranking for this keyword and ranking for related keywords? How are they getting those links? Why are those people linking to them? Who’s linking to them? What are they saying about them? Where are they coming from?”

It could be press and publications. There are industry publications that cover certain types of data or launches or announcements or progress or what have you. Perhaps that’s an opportunity.

Resource lists and linkers. So there’s still a ton of places on the web where people link out to. Here’s a good set of resources around customer on-boarding for software as a service companies. Oh, you know what? We have a great post about that. I’m going to reach out to the person who runs this list of resources, and I’m going to see if maybe they’ll cover it. Or we put together a great meteorology map looking at the last 50 winters in the northeast of the United States and showing a visual graphic overlay of that charted against global warming trends, and maybe I should share that with the Royal Meteorological Society of England. I’m going to go pitch their person at whatever.ac.uk it is.

Blog and social influencers. These are folks who tend to run, obviously, popular blogs or popular social accounts on Twitter or on Facebook or on LinkedIn, or what have you, Pinterest. It could be Instagram. Potentially worth reaching out to those kinds of folks.

Feature, focus, or intersection sources. This one’s a little more complex and convoluted, but the idea is to find something where you have an intersection of some element that you’re providing through the content of your page that you seem to get a link from and there is intersection with things that other organizations or people have interest in.

So, for example, on my meteorology example, perhaps you might say, “Lots of universities that run meteorology courses would probably love an animation like this. Let me reach out to professors.” “Or you know what? I know there’s a data graphing startup that often features interesting data graphing stuff, and it turns out we used one of their frameworks. So let’s go reach out to that startup, and we’ll check out the GitHub project, see who the author is, ping that person and see if maybe they would want to cover it or link to it or share it on social.” All those kinds of things. You found the intersections of overlapping interest.

The last one, biz devs and partnerships. This is certainly not a comprehensive list. There could be tons of other potential opportunity to discover mechanisms. This covers a lot of them and a lot of the ones that tend to work for link builders. But you can and should think of many other ways that you could potentially find new opportunities for links.

Step 2: Build a link acquisition spreadsheet

Gotta build that link acquisition spreadsheet. The spreadsheet almost always looks something like this. It’s not that dissimilar to how we do keyword research, except we’re prioritizing things based on: How important is this and how much do I feel like I could get that link? Do I have a process for it? Do I have someone to reach out to?

So what you want is either the URL or the domain from which you’re trying to get the link. The opportunity type — maybe it’s a partnership or a resource list or press. The approach you’re going to take, the contact information that you’ve got. If you don’t have it yet, that’s probably the first thing on your list is to try and go get that. Then the link metrics around this.

There’s a good startup called BuzzStream that does sort of a system, a mechanism like this where you can build those targeted link outreach lists. It can certainly be helpful. I know a lot of folks like using things like Open Site Explorer and Followerwonk, Ahrefs, Majestic to try and find and fill in a bunch of these data points.

Step 3: Execute, learn, and iterate

Once we’ve got our list and we’re going through the process of actually using these approaches and these opportunity types and this contact information to reach out to people, get the links that we’re hoping to get, now we want to execute, learn, and iterate. So we’re going to do some forms of one-to-one outreach where we e-mail folks and we get nothing. It just doesn’t work at all. What we want to do is try and figure out: Why was that? Why didn’t that resonate with those folks?

We’ll do some paid amplification that just reaches tens of thousands of people, low cost per click, no links. Just nothing, we didn’t get anything. Okay, why didn’t we get a response? Why didn’t we get people clicking on that? Why did the people who clicked on it seem to ignore it entirely? Why did we get no amplification from that?

We can have those ideas and hypotheses and use that to improve our processes. We want to learn from our mistakes. But to do that, just like investments in content and investments in social and other types of investments in SEO, we’ve got to give ourselves time. We have to talk to our bosses, our managers, our teams, our clients and say, “Hey, gang, this is an iterative learning process. We’re going to figure out what forms of link building we’re good at, and then we’re going to be able to boost rankings once we do. But if we give up because we don’t give ourselves time to learn, we’re never going to get these results.”

All right, look forward to your thoughts on tactical link building and targeted link building. We’ll see you again next week for another edition of Whiteboard Friday. Take care.

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Thursday, January 28, 2016

Are Florida SEO Services Worth it?

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This video details the potential ROI of working an SEO Company that you can utilize today in your business. Remember that Google, Amazon, Facebook and Apple (otherwise known as the Four Horsemen) did a combined $1.7 trillion 2015 fiscal year, up $400 billion from 2014. The importance of having a strong presence in the online world cannot be overlooked and it is absolutely vital to any business.

Here at Alvarez Web Services we focus on building long lasting web properties that hold a strong presence in their market and not only expand your brand’s visibility but also bring in additional traffic and sales to your business.

Give us a call at (573) 833 0637 for a consultation today!

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Greater Focus, Greater ROI: How WBC Succeeds in a Specialized Market

Managing a PPC campaign for an ecommerce website can be a considerable challenge, even for sites with limited product lines. But what happens when you have tens of thousands of products, all of which are aimed at various highly specialized audiences? Things can get complicated quickly. Derek Gales, Digital Marketing Manager of WBC, knows this better than most.

WBC is the parent organization of Elivate Fitness, a supplier and distributor of fitness and exercise equipment based in Hudson, Ohio. WBC also handles distribution for a number of other ecommerce websites, including MeyerDC, a site catering specifically to licensed chiropractors; MeyerPT, a site serving physical therapy professionals; and Milliken Medical, a medical equipment supplier.

As the Digital Marketing Manager for WBC, Derek understands the unique challenges faced by specialized ecommerce sites operating in niche markets. Here’s how Derek cut his CPA in half and increased revenue by 127% in just eight months.

Actionable Data, Strategic Insights

Derek is responsible for managing all of the products across WBC’s four web properties, as well as their related PPC campaigns.

“I am in charge of all of our ecommerce websites with over 46,000 products, creating and implementing inbound marketing campaigns for all divisions, as well as creating and executing both paid and organic campaigns,” Derek says. “Additionally, I help to oversee our email creation and distribution process.”

With more than enough work to keep him busy, Derek turned to a PPC agency to help manage WBC’s intricate, highly targeted campaigns for dozens of specialized product lines. However, Derek soon found that the results left a great deal to be desired.

“While working with our agency in April of 2015, we were spending $9,200 per month across all three divisions on clicks alone,” Derek says. “We were not getting the strategic insight we needed. We needed more actionable data.”

Derek knew that it was this insightful, actionable data that could help him reduce wasted spend and improve his ROI. However, until that point, the idea of bringing WBC’s PPC campaigns in-house had been inconceivable. The volume, complexity, and granularity of the keywords WBC was targeting meant significant overhead in terms of campaign management.

WBC customer spotlight Elivate Fitness screenshot

“My company can only sell to licensed chiropractors and physical therapists,” Derek explains. “Because of this, we have to be very strategic in the keywords and match types we utilize to make sure and not drive traditional B2C customers to our site.”

Derek needed a way to gain these invaluable insights into his vast volume of campaign data, and the means to act upon them immediately – and he found it.

Intelligent Campaign Optimization

After discovering WordStream, Derek realized he’d found the partner he needed. Allowing him to manage high-volume campaigns easily and in minimal time, WordStream enabled Derek to effortlessly optimize his existing campaigns, as well as identify new areas of opportunity.

“The 20-Minute Work Week is fantastic,” Derek says. “It has been the key to achieving the lowest CPA we have ever had in each division. I cut my CPA in half for each division and my revenue is up 127% over the last eight months.

WBC customer spotlight WordStream 20 Minute PPC Workweek

“The QueryStream has also been great for removing costly search terms that allow you to dive a bit deeper into your campaigns.” Derek explains. “I go through the 20-Minute Work Week and thoughtfully review each of the suggestions. I then review my ads and update them based on any keyword changes. I then go to the campaign section and dive deeper in the QueryStream and look more closely at what has been searched.”

Different Platforms, Different Campaigns

Unlike many advertisers, Derek also approaches Google AdWords and Bing Ads as distinct, unique services, each with their own strengths and weaknesses, rather than taking a one-size-fits-all approach.

“I look at Google and Bing separately,” Derek explains. “I have learned that the behaviors are different and thus the campaigns are different. I have gotten much better returns in each by treating them separately.”

Derek had extensive PPC experience long before becoming a WordStream customer, but WordStream Advisor’s actionable alerts and individualized recommendations help keep him on the right track and adhering to PPC best practices, all the while saving him precious time and helping his ad budget go farther.

WBC Customer Spotlight WordStream Advisor dashboard

“I try and keep my ad groups as tight as possible so that I can be actionable on converting keywords,” Derek says. “This has helped to make new ad groups quickly without looking through tons of keywords.”

Overall, Derek says the results have been remarkable.

“WordStream has been able to save us money on wasted clicks and optimize the keywords that were driving traffic,” Derek says. “The insight from the 20-Minute Work Week is better than any I have received from numerous top-tier PPC agencies.”

 

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18 expert quotes from ClickZ’s Digital Trends 2016 Report

Our sister site ClickZ has launched its first Intelligence report of 2016 and it’s a firecracker.

The Digital Trends 2016 report is a comprehensive guide to all the digital-related trends you need to know about in 2016.

Sure every digitally-focused publisher has its own trends report, but what makes ours stand out from the rest is the sheer weight of expert opinion throughout its 46 pages, with more than 40 specialist contributors giving their insight on the most pressing topics, including: ecommerce, content marketing, customer experience and, of course, search.

And if all that wasn’t enough, it’s completely free! You just need to fill in a quick registration form.

To whet your appetite further, I’ve compiled a few of the reports most insightful quotes covering all of the topics…

Advertising

Paul Rouke, Founder and Director of Optimisation, PRWD:

“Data scientist will become one of the hottest and in-demand roles – although the vast majority of people relabelling themselves as one will be years away from having the experience and knowledge to warrant such a title.”

Jonathan Beeston, Managing Director, Croud UK:

“It could be a transformative year for brand advertising as YouTube and Facebook go up a gear with video. If Snapchat can find the right model, it could be explosive.”

Content Marketing

Andy Betts, chief marketer and consultant:

“Producing content for content’s sake is a 2015 tactic that will become more redundant in 2016. Last year’s comfort metrics, such as shares and likes, will be re- placed in 2016 with more meaningful measures such as engagement, reach and audience.”

Kevin Lee, Executive Chariman, Didit:

“The rise of ad blockers combined with the ‘banner blindness’ caused by 20 years of mind-numbingly off-target banners are forcing a doubling down on true native advertising.”

clickz content marketing on mobile

Customer Experience

Helen Colclough, Ecommerce Development Manager, River Island:

“It doesn’t have to be an ‘either/or’ situation. The mobile website has its purpose, but apps can help retailers to provide a great experience for the most engaged customers.”

Paul Rouke, Founder and Director of Optimisation, PRWD:

“[A key trend will be] the slow, quite painful move of brands starting to ‘walk the walk’ when it comes to truly understanding their visitors and customers, and harnessing these in- sights to improve their customer experience through data-driven optimisation.”

Data and Analytics

Andrew Hood, Managing Director, Lynchpin:

“People will become increasingly philosophical about ‘big data’ as technologies mature, the hype starts to subside, and it becomes more a case of ‘cheaper and faster data’. Faster will quickly become the most important factor as demand for data feeds for (up-to-date) personalisation become the critical norm.”

Benjamin Spiegel, CEO, MMI Agency:

“The ingestion of streaming data will become a key requirement for digital leaders. With rising competition in the digital advertising space the ability to ingest, analyse and act on data within a minimal time window is a crucial requirement for digital leadership. I expect to see a lot of disruptive technology solutions emerge in the next months in both the open source as well as the VC space.”

Ecommerce

James Gurd, Owner, Digital Juggler:

“Speed and flexibility are both important. The time to consumer is constantly reducing with the introduction of services like Amazon Prime Now. Multichannel retailers like House of Fraser and Argos have ramped up their Buy & Collect offer with later cut off times for next day delivery, and local collection services like Collect+, Amazon Lockers and Doddle have given consumers more choice.”

Tessa Wegert, Media Strategist and Content Developer:

“2015 was the experimentation stage, and a time for gathering insight into consumer preferences and behaviour. Now, social sites will get to the business of tweaking their tools, and brands will be better equipped to know what social commerce strategy is most likely to pay off.”

Email marketing

Parry Malm, CEO, Phrasee:

“Email in 2016 is going to be much like email was in 2015, and 2014, and 2013 – insofar as it’s still going to be the highest performing online channel out there. 2015 was the year of ‘email automation’ and most brands either have programmes in place, or are planning them.”

Tim Watson, Founder, Zettasphere:

“The idea in some circles that triggered emails replace broadcast is wrong… The future is integrating broadcast and triggered emails. We can expect to see the best email marketing programmes in 2016 use the same type of intelligence for sending triggered email in broadcast email marketing.”

clickz email marketing

Mobile

Greg Stuart, CEO, Mobile Marketing Association:

“Brands will drastically shift to mobile video, realising that it is hugely underpriced by more than 50 per cent compared to its effectiveness. Mobile audio and ‘sound’ as a strategy is a huge opportunity and mobile brings this to life.”

Andy Favell, Digital and Mobile Consultant:

“The majority of mobile development today is still focused on consumer applications and services that are at best nice-to-have and at worst pointless. This is changing because such initiatives often don’t deliver return on investment for businesses – measured either in terms of financial rewards, customer loyalty or brand perception.”

Search

Jon Earnshaw, CTO, Pi Datametrics:

“The kids out there are leading the way – asking questions and refining further questions based on the answers they receive as they engage in something best described as a dialogue that in the not too distant future will see Google exhibiting behaviour capable of passing the Turing test.”

Mags Sikora, Co-Founder, PeriodBox:

“Can your customer service affect SEO? Absolutely! A large number of negative complaints may lead to negative reviews and non-flattering mentions across blogs! We really have to delight the customer across the entire brand experience and that doesn’t finish with the moment of purchase. That delight should be the driver behind all our actives.”

Social Media

Bob Cargill, Director Of Social Media, Overdrive Communications:

“Scheduling a series of messages, posts and updates on a regular basis may put you in the game, but the only way to win is to show that you’re alive and kicking, not some robot. Real time is big time on social media.”

Maggie Malek, Head Of Social And PR, MMI Agency:

“Brands will only matter if consumers’ needs and desires are central to everything they do. Listening to the consumer— with our data brains as well as our hearts — can help us discover the stories worth telling.”

Download the full 46-page Digital Trends 2016 report now. 

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